Legal · Data
Privacy policy: what this site collects and what it does not
This privacy policy covers the quotation and trial forms on kerkepm.com, the WhatsApp button and the analytics that show which pages buyers actually read. It does not cover third-party sites we link to.
Quick answer
This privacy policy is short because the site does very little with your data. Enquiry details are used to answer you and to support the machine after delivery, are never sold, and can be deleted on request by writing to kerkepm@gmail.com. We keep an enquiry for 24 months after the last reply, and contract documents for the period tax law requires.
Scope of this privacy policy
The privacy policy applies to every page on kerkepm.com, including the quotation form, the material-trial request, the downloadable catalogue and the pricing and landing pages used in advertising.
It does not apply to YouTube videos embedded in the video library, to WhatsApp conversations once they leave our business account, or to any supplier website we link to. Those services have their own policies and their own cookies.
What the forms collect
| Field | Why we ask | Required |
|---|---|---|
| Name and company | To address the quotation and check whether we already have a file for you | Yes |
| Email or WhatsApp | The only channel we use to reply, send drawings and share test videos | Yes |
| Country | Voltage, plug standard, CE or other certification, freight quote | Yes |
| Material and target output | Sizing: screw diameter, L/D, torque class, pelletizing method | Yes |
| Phone number | Commissioning and spare-parts follow-up after delivery | Optional |
Technical data you send — formulation, filler loading, mesh size, temperature limits — is shared with our engineering team and, for sizing only, with component suppliers such as gearbox or feeder makers. It is not published, and case studies are only written with written permission.
Cookies and analytics
- Analytics. Google Analytics 4 records page views, country, device type and which pages lead to an enquiry. IP addresses are not used to identify a person.
- Advertising. Landing pages under /lp/ may carry campaign parameters so we can see which ad produced an enquiry. We do not run retargeting pixels that follow you to other sites.
- Chat button. The WhatsApp button is a third-party widget that may set its own cookie to remember an open conversation.
- Declining. You can refuse analytics cookies in the banner and still use every page, including the forms.
How Google handles analytics data is described in its own partner-sites notice; the general framework we follow is summarised at gdpr.eu.
How long we keep an enquiry
An enquiry that has not turned into an order is kept for 24 months from the last reply, so that a project paused for a season can be picked up again without starting over. After that it is deleted. If an order is placed, the commercial documents — quotation, contract, packing list, invoice — are kept for as long as tax and export law requires, currently 5 years.
Your rights: access, correction, deletion
Write to kerkepm@gmail.com and state what you want. We answer within 30 days. You can ask for a copy of what we hold, ask us to correct a wrong company name or address, or ask for deletion — in which case the enquiry file is removed and only the accounting record of a completed order remains. There is no charge and no form to fill in.
Changes to this privacy policy
The date at the top of the page is the date of the last change. If a new form, a new analytics tool or a new region changes what we collect, this page is updated first and the change is noted here rather than buried in a banner. Questions about the privacy policy, or about the terms of sale that sit alongside it, go to the same address.